Information notice on the processing of personal data pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).
1. Data controller
The controller of the personal data collected through the Navarino Greek House website is:
2. Types of data collected
2.1 Data provided voluntarily
Through the availability request form and the contact channels we collect your first name, surname, email or phone number, dates of stay, number of guests and any free-text message. Providing this information is necessary in order to reply to your request.
2.2 Data collected during your stay
On arrival, guests' identification details may be collected, to the extent required by the registration obligations under the law applicable where the property is located.
2.3 Browsing data
The systems acquire data implicitly transmitted through Internet protocols (IP address, browser, pages visited, times) for anonymous statistics and for the security of the Website.
2.4 Cookies
The Website only uses technical tools that are necessary for it to work, as detailed in the Cookie Policy. It does not use profiling cookies or analytics tools.
2.5 Virtual assistant
If you choose to use the virtual assistant on the Website, the text of the messages you write is sent to the service provider's server to generate the reply. Please do not enter unnecessary personal data in the chat: to book, use the form or WhatsApp.
3. Purposes and legal basis
| Purpose | Legal basis (Art. 6 GDPR) |
|---|
| Responding to requests and managing bookings | Pre-contractual measures, Art. 6(1)(b) |
| Performance of the accommodation contract | Performance of a contract, Art. 6(1)(b) |
| Tax and accounting obligations | Legal obligation, Art. 6(1)(c) |
| Guest registration obligations | Legal obligation, Art. 6(1)(c) |
| Website security and defence of legal claims | Legitimate interest, Art. 6(1)(f) |
4. Processing methods
Data are processed by automated and non-automated means, only for as long as strictly necessary for the purposes, with appropriate technical and organisational measures pursuant to Art. 32 GDPR.
5. Recipients of the data
- Competent authorities, where required by guest registration obligations;
- Accounting and tax advisers, acting as data processors pursuant to Art. 28 GDPR;
- Technical providers (hosting, email, virtual assistant, request management), acting as data processors;
- Booking platforms (OTAs), solely for bookings made through those channels;
- Law enforcement authorities, where required by law.
Data are not disseminated or used for profiling.
6. External resources and transfers outside the EEA
To display its pages, the Website loads some resources from external providers: fonts from Google Fonts, the calendar and map libraries from jsDelivr and the map tiles from OpenStreetMap. In these cases the only data processed is the IP address needed to deliver the resource. Any transfers outside the European Economic Area take place on the basis of the EU-US Data Privacy Framework or Standard Contractual Clauses.
7. Retention period
- Requests that did not lead to a booking: up to 12 months;
- Completed stays: for the period required by applicable accounting and tax obligations;
- Browsing data: as a rule, no longer than 12 months.
8. Rights of the data subject
Under Articles 15-22 GDPR you may exercise your rights of access, rectification, erasure, restriction of processing, portability and objection, and the right not to be subject to automated decision-making.
To exercise your rights, write to
info@navarinogreekhouse.com enclosing a copy of an identity document. You will receive a reply within 30 days.
9. Complaint to the supervisory authority
You may lodge a complaint with the competent data protection supervisory authority of the Member State in which you habitually reside or work, or where the alleged infringement took place.
10. Changes
The Controller may amend this notice at any time by publishing the updated version on the Website.
Notice on the use of cookies and similar technologies, provided in accordance with Directive 2002/58/EC and Regulation (EU) 2016/679.
1. What cookies are
Cookies are small text files that websites send to the user's device, where they are stored and then sent back on subsequent visits. Similar technologies, such as the browser's local storage (localStorage), work in the same way and are covered here together with cookies.
2. What this website uses
The Website does not use profiling cookies or third-party cookies. No advertising pixels, no social media trackers, no analytics tools. That is why you are not asked for any consent when you open the pages.
3. Technical tools
Language preference Technical
Remembers the language you chose from the selector at the top (Italian, English, French, Spanish or German), so that on your next visit the page opens directly in your language.
- Name
- navarino_lang_v1
- Type
- Browser localStorage
- Duration
- Until deleted from the browser
- Consent
- Not required
Virtual assistant Technical
A random code that distinguishes your conversation with the virtual assistant from those of other visitors. It contains no identifying data and is not used to profile you.
- Name
- azc-session-id
- Type
- Browser localStorage
- Duration
- Until deleted from the browser
- Consent
- Not required
OpenStreetMap map Technical
The interactive map on the Website is built with the Leaflet library and OpenStreetMap tiles. It does not set cookies.
- Cookies
- None
- Consent
- Not required
4. Third-party resources without cookies
The Website loads its fonts from Google Fonts and some libraries from jsDelivr. These resources do not set cookies: the provider only receives the IP address needed to deliver them. More details in section 6 of the Privacy Policy.
5. How to manage cookies and local storage
You can delete the data stored by the Website at any time from your browser settings: Chrome, Firefox, Safari, Edge. The Website will keep working: it will simply ask you for your language again.
6. Data controller
Daniele Lauri, Navarino Greek House, Vromonéri, 24400 Messinia (Greece). Email: info@navarinogreekhouse.com · WhatsApp: +39 335 538 3752.
General terms applicable to bookings and stays at Navarino Greek House, Vromonéri, Messinia (Greece).
1. Identification of the parties
Accommodation provider (“Navarino Greek House” or “the Operator”)
Guest (“the Customer”)
The natural or legal person who makes the booking through the Website, the direct channels or the booking platforms.
2. Subject matter and scope
These Terms govern the booking and temporary use of the property for tourist accommodation purposes. Making a booking implies full acceptance of these Terms.
3. Booking procedure
A request made through the Website does not constitute confirmation: it becomes binding only upon written confirmation from the Operator. The house sleeps up to 6 people in two bedrooms.
4. Prices and payment
Prices are quoted in euros and include the services specified at confirmation. Payment terms (deposit, balance, deadlines and accepted methods) are communicated by the Operator when the booking is confirmed and form an integral part of these Terms.
5. Changes and cancellation
The applicable cancellation policy is the one communicated by the Operator when the booking is confirmed or, for bookings made through OTAs, that of the platform used.
The Operator may cancel the booking in the event of force majeure, refunding all amounts paid in full.
6. Arrival, departure and documents
- Check-in and check-out times and arrangements are communicated by the Operator when the booking is confirmed;
- On arrival, an identity document may be requested for the registration formalities required by applicable law;
- The number of guests may not exceed the capacity of the house. The presence of unregistered persons will result in termination without refund.
7. Obligations during the stay
The Guest shall use the property with due care and diligence, respect its spaces and equipment, respect the peace and quiet of the neighbourhood and promptly report any damage or malfunction to the Operator. The hot tub, the barbecue area and the outdoor spaces are used at the Guest's own responsibility, and the Guest shall in particular supervise minors.
8. Liability
The Guest is jointly and severally liable, together with the members of their party, for any damage caused to the property. The Operator is not liable for valuables left unattended, for interruptions to external services (electricity, water, connectivity) or for events of force majeure.
9. Consumer right of withdrawal
For contracts for the provision of accommodation for purposes other than residential with a specific date of performance, EU consumer protection law excludes the 14-day right of withdrawal. The cancellation rules set out in § 5 therefore apply.
10. Data protection
Personal data are processed in accordance with Regulation (EU) 2016/679. Please refer to the Privacy Policy and the Cookie Policy.
11. Governing law and jurisdiction
The contract is governed by the law of the State in which the property is located. For disputes with Customers who qualify as consumers, the mandatory provisions protecting them remain applicable, including the jurisdiction of the courts of the consumer's place of residence or domicile.
12. Changes to the Terms
The Operator may amend these Terms by publishing the updated version on the Website. Bookings already confirmed are governed by the Terms in force on the date of confirmation.